Our keyless entry remote fobs are brand new never used inside and out. This means that the outer shell (casing), button pad with icons, and electronics (pcb) have never been used before. Beware of other items being sold as brand new when in fact it is a used circuit board inside of a new shell (case). These items can be as much as 20+ years old depending on the year of your vehicle. Replacing the case on a used original remote may interfere with the functionality and manufacturer's warranty.
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Simply return it within 30 days for an exchange.
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